Enter your search term here...
New support ticket
Check ticket status
Your First 48 Hours
CONNECT WITH US! We Are Here To Help!
What Should I Do First?
Help, I lost my password.
Can you resend my welcome email?
I have a customer who wants to know if she can use her commissions in her back office to purchase products from HBN without having to withdraw funds from PayQuicker?
When Is Customer Support Available?
What's The Fastest Way To Receive Customer Support?
How Do I Set Up PayQuicker?
How Do I Contact PayQuicker For Support Regarding My PayQuicker Account?
How Do I Login To My PayQuicker Account?
How Do I Receive My Green Organics Visa Debit Card?
How Can I Transfer Funds To My Bank From PayQuicker?
Your Back Office
How Do I Log In To My Back Office?
How Can I Retrieve The Password For My Back Office Login?
Can You Re-Send My Welcome Email?
How Can I See Who Has Made A Sale In My Team?
What Is The Holding Tank Or Placement Hold?
Member Rewards Program
What Is The Member Rewards Program?
How Do I Get MRP Points?
How Many MRP Points Can I Get?
What Are The Rules For The MRP Program?
Can I Pay For Half Of My Order With MRP Points?
See all 9 articles
Orders and refunds
What Are The Benefits Of Having An Auto-Delivery On File?
How do I place an order?
Can A Free Account Set Up An Auto-Delivery Order?
Methods of Payment
Can I Use Commissions To Pay For My Order?
Do You Accept PayPal?
How Are Your Product Prices Listed?
What Is Your Refund Policy?
Gift Cards FAQ
How Can I Receive Gift Codes To Give Away To Others?
Do You Have To Buy A Value Pack To Get The 10 Free Gift Codes, Or Is A 100 CV Auto-Delivery All That You Need?
Can I Use A Gift Card Code On My Auto-Delivery Order?
How Many Gift Cards Can I Use?
How Long Are Gift Codes Good?
General Incentive Plan Questions
How Can I Earn On The Orders Placed Below Me?
Am I Required To Have An Auto-Delivery Order?
How Do I Upgrade My Free Account?
I Have 4 Retail Orders At 25 Points Each In Volume. Do They Count As 100 Points For Qualification?
Can I Create A Free Account And Promote Without Ordering?
See all 19 articles
Can You Give Me An Example Of How Much I Can Earn With The Retail Customer Bonus?
Can Retail Orders Qualify Me To Earn Other Commissions?
If I Buy A Value Pack And One Month I Don’t Do A 100 CV Auto-Delivery, Do I Go Back To 20% Fast Start?
So Without A Purchase, Or If Inactive, I Can Still Earn 20% Fast Start For 90 Days?
What Are The Qualifiers To Earn The Extra 10% For A Total Of 30% Fast Start Bonus?
Can I Earn The 20% Fast Start Bonus Without Ordering And Without Retail Sales To Qualify Me?
Do I Have To Have My Auto-Delivery Process To Earn The Additional 10%?
How Much Will I Make From The Matrix Bonus?
How Do I Qualify To Earn The Matrix Bonus?
Does A Retail Sale Qualify Me For The Matrix Bonus?
What Are The Requirements To Earn Binary Commissions?
How Do I Optimize How Much I Can Earn In Binary Commissions?
Which Leg Is My "Power Leg" And Which Is My "Pay Leg"?
Which Leg Do I Place Members On?
Why Is One Of My PEMs With 10 Retail Sales Not An Executive?
See all 11 articles
Does A Retail Sale Count Toward Qualifying For The Star Bonus?
How Do I Earn The STAR Bonus?
What Is Generation 1 - 10% Matching (Team Bonus - 1 Cycle)
What Is The Leadership Bonus?
What Is The Leadership Mentoring Bonus?
How Do I Earn The Leadership Bonus?
How Do I Earn The Leadership Mentoring Bonus?
What Are The Rules For Earning The Leadership Bonus?
See all 7 articles
How Long Will It Take For My Order To Arrive?
How Are Orders Shipped?
How Do I Get A Copy Of My Order Invoice?
Do You Offer Expedited Shipping?
How Much Do You Charge For Shipping?
See all 13 articles
Marketing General FAQ
Am I Allowed To Use ClickFunnels To Market Heart & Body Naturals?
Replicated Marketing Sites
Why Won't My Website Allow People To Join?
Help! Why Does My Link Say "Coming Soon" When I Post It On Facebook?
If I Change My Sitename, Will My Number Still Work?
If I Change My Site Name, Will The Old Name Still Work?
What Is The Difference Between CBD, Hemp, And Marijuana?
What Is The Difference Between Industrial Hemp And CBD?
Is There THC In Any Of Your Products?
How Many Ounces Are In Your CBD products?
How Much Is The Rise CBD Coffee?
See all 21 articles
Weight Loss Products
I Started Slimmer & VitaliTea Today... Why Don't I Want To Smoke As Much?
How Does Sesso Dolce Work?
General Product Questions
What Testing Is Done On HBN Products?
Pet product line
Do you have information on 4Paws?
Do you have information on Itch Relief?
Where are you located?
I would like to be a member.
Help Desk Software