Customer Support is available by telephone at (513) 274-2110 from 8:00 am to 4:00 pm EST Monday through Thursday. 

Live Chat is also available during those times and is monitored for general questions during non-posted times. 

You may also contact our Support Desk by emailing This will create a support ticket. Support tickets are monitored and will be answered the next business day. When emailing our Support Desk please include as much information as possible.